Privacy Policy

Last updated: October 28, 2026

This policy explains what information Umbrella Training Academy collects when you use umbrellatrainingacademy.com, how we use it and the choices you have.

What we collect

- Account details you give us: your name, email address and password.

- Purchase details: what you bought, when, the amount, and your billing country and postal code where checkout asks for them. Your card details go straight to the payment processor. We do not see or store your full card number.

- Course activity: lessons completed, quiz results and progress, so the course can track where you are.

- Messages you send us, such as support emails.

- Basic technical information collected automatically by the site, such as browser type, device, IP address and pages visited, through cookies and similar tools.

How we use it

- To create your account and give you access to the course you bought

- To process payments and refunds and keep sales and tax records

- To answer your questions and send you course and account messages

- To keep the site secure and working properly

If you agree to receive news about new courses, we will email you about them. Every marketing email has an unsubscribe link.

Who we share it with

We do not sell or rent your personal information. We share it only with the service providers that run the site and process payments, and only as needed:

- Thinkific, which hosts the site, your account and the course

- Thinkific's payment service and Stripe, which process payments

- Zoho, which hosts our support email

We may also disclose information if the law requires it.

Cookies

The site uses cookies to keep you signed in, remember your settings and keep checkout working. You can block cookies in your browser, but parts of the site, such as signing in, may not work.

How long we keep it

We keep account and course records while your account is open. We keep purchase records as long as tax and accounting rules require. You can ask us to delete your account at any time. Purchase records we must keep for tax purposes stay on file.

Your choices

You can view and update your account details in your profile. To ask for a copy of your information or to delete your account, email [email protected]. We will respond within 30 days.

Security

Our providers use encryption (HTTPS) and industry-standard safeguards. No system is perfectly secure, so please use a strong password and keep it private.

Children

The course is intended for adults. We do not knowingly collect information from children under 13.

Changes

If we change this policy, we will update the date at the top.

Contact

Privacy questions: [email protected].